Job Description
Role- Network Voice Engineer Location- Melbourne, FL (Onsite) Mode: Contract ONLY US CITIZENS and Green card holders Job Description: * Technical Certification: CCVP with at least 3 to 5 years of experience. * Basic understanding of CUCM & Cisco unity connection version 8.x and 9.x. * Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc. * Good understanding of Unity Connection Voice mail services. * Good understanding of VoIP, MGCP, H.323 and SIP services. * Good communication skills. * Open for 24x7 availability * Should be able to jump on P1 bridges and drive the technical troubleshooting bridge. * Expert level experience in handling Cisco IP telephony Network Infrastructure. * independently resolve tickets within SLA * Adheres to standard operating procedures / work instructions * Follow the escalation process * Follow the shift hand-over process * Update worklogs * Update the knowledge base * Technically upgrade across versions of environment when required * Ticket Monitoring * On - call support * Opening Bridge Call KEY TECHNOLOGIES: * CUCM & Unity connection 8.x and 9.x. * SIP, MGCP and H.323 gateways. * UCCX 8.0 and 9.0 for IMAC's * Basic scripting knowledge of UCCX 8.0 & 9.0 Thanks, Ravi Kumar Raas Infotek Newark, DE 19702 Direct No: 302-286-9894 Email: [email protected]
Role- Network Voice Engineer Location- Melbourne, FL (Onsite) Mode: Contract ONLY US CITIZENS and Green card holders Job Description: * Technical Certification: CCVP with at least 3 to 5 years of experience. * Basic understanding of CUCM & Cisco unity connection version 8.x and 9.x. * Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc. * Good understanding of Unity Connection Voice mail services. * Good understanding of VoIP, MGCP, H.323 and SIP services. * Good communication skills. * Open for 24x7 availability * Should be able to jump on P1 bridges and drive the technical troubleshooting bridge. * Expert level experience in handling Cisco IP telephony Network Infrastructure. * independently resolve tickets within SLA * Adheres to standard operating procedures / work instructions * Follow the escalation process * Follow the shift hand-over process * Update worklogs * Update the knowledge base * Technically upgrade across versions of environment when required * Ticket Monitoring * On - call support * Opening Bridge Call KEY TECHNOLOGIES: * CUCM & Unity connection 8.x and 9.x. * SIP, MGCP and H.323 gateways. * UCCX 8.0 and 9.0 for IMAC's * Basic scripting knowledge of UCCX 8.0 & 9.0 Thanks, Ravi Kumar Raas Infotek Newark, DE 19702 Direct No: 302-286-9894 Email: [email protected]
Company:
Site Resources:
For Employers:
©2026 TalentAlly.
Powered by TalentAlly.