At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals, veterans, and people with disabilities to apply.

Priority deadline for applications is June 4, 2025. Due to the volume of incoming applications, the role may be closed earlier than June 4, 2025. 

Job Summary:

Under limited supervision, recruit and engage with Monterey Bay Aquarium volunteers and interns. Team with Volunteer Engagement staff to achieve and maintain a robust and successful volunteer program and to successfully recruit and onboard interns to the Monterey Bay Aquarium. Coordinate training and support technological innovation, data collection, and review. Perform other duties as required.

Core Activities:

• Prepare all materials related to volunteer recruitment, both external and internal.
• Define volunteer position requirements in collaboration with Aquarium staff.
• Update volunteer content and requirements and submit to Marketing in support of recruitment cycle promotion material (e.g. Aquarium website, advertising, postings throughout the community, public service announcements).
• Coordinate recruitment informational meetings and training sessions, inviting staff to present information on their areas and overseeing the interview process for volunteer candidates. Create master calendar that includes dates and (internal/external)( locations for recruitment informational meetings.
• Create and generate Volgistics reports for the analysis of volunteer trends, leveraging the VE shift needs assessment.
• Disseminate and provide follow-up on background check procedures and protocols for applicants.
• Maintain Volgistics database and/or other volunteer data management tools. May also include implementation of new features.
• Respond to volunteer inbox and serve as principal contact for volunteer inquiries. 
• Serve as principal recruitment contact for general volunteer and intern program and staff needs.
• Conduct internship intake meetings and the creation of jobs and posting of jobs in UKG for internships.
• Undertake internship hiring duties, conducting verbal and written offers, prescreening and other hiring responsibilities as needed. 

Preferred Knowledge, Skills & Abilities (KSAs):

• College degree or equivalent combination of education, training, and experience
• Ability to handle confidential situations and information
• Experience in recruitment and/or volunteer management
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and strong attention to detail
• Excellent written and oral communication skills
• Strong Microsoft Office, database software, and web skills
• Ability to set priorities and multi-task in an active office environment
• Ability to work efficiently, independently, as well within a team
• Ability to work Tuesday through Saturday schedule; evenings and/or holidays as required
• Work independently, making judgments and decisions based on Aquarium policy and procedure
• Minimum of three years supervisory experience, strongly desired
• Ability to work within, and maintain Monterey Bay Aquarium's Core Values

Physical Requirements to Perform Essential Job Functions:

• Typical office equipment
• Constant sitting, standing, walking, bending
• Occasional unassisted lifting up to 50 lbs
• Typical office environment, main aquarium and exhibits, occasional offsite events

Hourly Compensation Range:

$27.50 - $31.73 Starting rate will vary based on previous experience and relevant skills/knowledge set