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Service Technician
at Financial Equipment
Poteau, OK

Service Technician
at Financial Equipment
Poteau, OK

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Description

Job Description

FEC is the #1 provider in OK for cash handling machine repairs and sales to casinos, banks and other entities. This is a direct hire position with fully paid medical insurance (or negotiable wage), Flexible Spending Account, 401k match bi-weekly, PTO, company phone and possible Company Vehicle.

URGENTLY seeking someone who can function well in a fast-paced environment, maintain professionalism and enjoy office humor.

Summary

The Service Technician serves as a troubleshooter and service expert who is responsible for repairing equipment on-site at banks, casinos & other entities. The Service Technician has potential for growth into Service Technician II, III, Master Technician and Assistant Service Manager.

Duties:

  • Troubleshoot, diagnose errors or technical problems and determine proper solutions
  • Communicate and interact with customers daily
  • Install and train customer on software and equipment
  • Operate field automation system daily - ConnectWise
  • Cooperate and communicate with technical team and leaders, share information

Knowledge, Skills and Abilities:

  • Excellent mechanical skills and strong understanding of electronic components
  • High level knowledge of Windows based systems and technical skills
  • Superior troubleshooting skills
  • Strong communication and customer service skills
  • Ability to maintain a professional appearance
  • Ability to obtain gaming licensures including extensive criminal and financial background checks
  • Have and maintain a squeaky clean driving record
  • Is self-motivated to learn, ask questions and work independently
  • Ability to work flexible shifts (4 days on/4days off) and adapt to changing work schedules
  • Ability to travel during working hours and attend one 3 day and one 3 week training program
  • Ability to operate hand trucks and pallet jacks, lift requirement 50 lbs


Physical Requirements (with or without accommodation)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the responsibilities of this job, the employee is regularly required to climb stairs, ramps; balance and stand for sustained periods of time, stoop, kneel, crawl, reach, walk about on job sites; push, pull and lift machinery; feel with fingertips and recognize temperature; talk; hear to recognize sounds and pitch; repetitive motion of the wrists, hands and fingers. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The worker is subject to both indoor and outdoor environmental conditions. The lift requirement is 50 pounds.

To Apply, Click the Green "APPLY NOW".

EEO Employer

Company Description

Financial Equipment Company is a well-established and growing company based in Jenks, OK, with warehouses in Norman and Durant. As the #1 service provider to tribal casinos, we are striving to improve our banking services after tremendous growth in the banking division. We have provided sales and superior customer service for 40 years. The company began as a mom-and-pop shop 40 years ago in the current owners' garage.

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