Outreach Specialist - Intensive Family Services
Job Description
Riverside Community Care
Love what you do!
Outreach Specialist
Great opportunity to join Riverside Community Care as an Outreach Specialist! In this vital role, the Outreach Specialist will be responsible for delivering strength-based support, education, coaching, modeling, and guidance to youth and families in various community-based settings.
The Outreach Specialist will:
- work closely with community-based clinicians and other team members to empower goal advancement and skill development as outlined in individualized service plans
- provide holistic care through one-on-one direct services and group programming, offering individualized outreach, peer support, resources, and advocacy within the context of family and community
- provide intensive outreach support, advocacy, and treatment for high-risk families served within the DMH Intensive Community as well as the DCF Support and Stabilization services
Schedule: Full Time, 40 hours
- Monday - Friday 10 a.m. - 6 p.m. with the need to be flexible
Pay Rate: $22.27/hourly
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.
Benefits include:
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan with employer match
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Learn more about our benefits and culture:
Hear what employees think about working for Riverside!
Required Skills
- Excellent communication, interpersonal and organizational skills
- Ability to work independently and collaboratively.
- Basic computer fluency, including Microsoft Office
- Valid driver’s license and regular access to a reliable vehicle
- Must be able to establish a rapport and work effectively with a diverse, multi-cultural group of parents, children, family members and other program staff members
- Ability to work independently as well as part of a collaborative team
Required Experience
- Must have either a Bachelor’s Degree or a High School Diploma and three years of community-based human service experience working with parents and children
- Understanding of child development and family issues that impact upon child/parent relationships
- Understanding of and sensitivity to meeting the needs of a diverse/neurodiverse population
Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.
Riverside Community Care
Love what you do!
Outreach Specialist
Great opportunity to join Riverside Community Care as an Outreach Specialist! In this vital role, the Outreach Specialist will be responsible for delivering strength-based support, education, coaching, modeling, and guidance to youth and families in various community-based settings.
The Outreach Specialist will:
- work closely with community-based clinicians and other team members to empower goal advancement and skill development as outlined in individualized service plans
- provide holistic care through one-on-one direct services and group programming, offering individualized outreach, peer support, resources, and advocacy within the context of family and community
- provide intensive outreach support, advocacy, and treatment for high-risk families served within the DMH Intensive Community as well as the DCF Support and Stabilization services
Schedule: Full Time, 40 hours
- Monday - Friday 10 a.m. - 6 p.m. with the need to be flexible
Pay Rate: $22.27/hourly
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.
Benefits include:
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan with employer match
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Learn more about our benefits and culture:
Hear what employees think about working for Riverside!
Required Skills
- Excellent communication, interpersonal and organizational skills
- Ability to work independently and collaboratively.
- Basic computer fluency, including Microsoft Office
- Valid driver’s license and regular access to a reliable vehicle
- Must be able to establish a rapport and work effectively with a diverse, multi-cultural group of parents, children, family members and other program staff members
- Ability to work independently as well as part of a collaborative team
Required Experience
- Must have either a Bachelor’s Degree or a High School Diploma and three years of community-based human service experience working with parents and children
- Understanding of child development and family issues that impact upon child/parent relationships
- Understanding of and sensitivity to meeting the needs of a diverse/neurodiverse population
Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.
About Riverside Community Care
A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.
We are dedicated to: Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.
Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.
Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.
Families and children who have experienced domestic violence.
Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.
Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.
We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals.
Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.
You can count on Riverside when you or someone you know needs help.
We take your trust seriously and work hard to make a difference by delivering integrated, quality care.