Job Description
This position will serve as a multifaceted Field Application Scientist (FAS) to facilitate seamless implementation of instruments, kits and/or other products manufactured or distributed by EUROIMMUN US, including their integrated companies of Oxford Immunotec (OI) and Immunodiagnostic Systems (IDS).
Excellent technical and communication skills are required for the FAS to positively interact with customers and company personnel. Successful candidates will be self-starters, who can independently manage their time and schedules; possess basic business acumen and effectively communicate skills at all levels within laboratories.
Position Responsibilities includes but are not limited to:
- Develop and maintain a working knowledge of instrumentation, products, and techniques manufactured and/or distributed by EUROIMMUN US.
- Successfully complete assigned implementation milestones to meet adherence of project timelines.
- Coordinate with Field Service and assist, if necessary, with instrument installations.
- Support, and where necessary lead, calls with customer during implementation and go live process.
- Assist with interface to customer's Laboratory Information System.
- Conduct product demonstrations, training sessions, and workshops for customers to showcase the features and capabilities of EUROIMMUN products.
- Build and maintain relationships with customers by understanding their needs, providing technical solutions, and ensuring customer satisfaction.
- Collaborate with sales teams to provide technical support during the sales process, including pre-sales presentations and post-sales support.
- Document and share technical information, including customer feedback, product issues, and solutions, to ensure continuous improvement of products and services.
- Travel to customer sites, conferences, workshops, and seminars to provide on site support, presentations, and training.
- Contribute to the creation of technical documentation, application notes and educational materials to support customer's use of EUROIMMUN US products.
- Maintain weekly administrative duties, such as project updates, customer activities, travel expenses and quality requirements.
Basic Requirements:
- Bachelor's Degree
- 3+ years lab experience and familiarity with immunofluorescence, ELISA and/or chemiluminescence
- Must have a valid driver's license and a passport.
Preferred Requirements:
- A BS in Life Sciences, Biomedical engineering and/or technical discipline; or equivalent military training and experience, with emphasis on instrumentation and computers.
- Four or more years' experience as a field service representative, Lab MT, or related field preferred
- Technically proficient in running IVD assays and an understanding the basis for these assays
- Experience with LIS connectivity (HL7, ASTM) preferred
- Well-organized, able to function independently, with a minimum of supervision
- Comfortable in presenting training and information seminars to customers
- Customer-oriented and strong interpersonal skills
- Exhibits high level of critical thinking abilities
- Computer Skills: Microsoft Office (Word, Excel, and PowerPoint), experience with CRM software (preferably Salesforce) and Quality Management software.
- Willingness to travel up to 70% within the US. Occasional international travel may be required.
The pay range for this full-time position is a salary $72,000.00 - $85,000.00 USD Annually. This range reflects the minimum and maximum target for a new hire in this position. The pay offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.
#LI-MB1
What do we offer?
We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:
- Medical, Dental, and Vision Insurance Options
- Life and Disability Insurance
- Paid Time-Off
- Parental Benefits
- Compassionate Care Leave
- 401k with Company Match
- Employee Stock Purchase Plan
Learn more about Revvity's benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.
For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
This position will serve as a multifaceted Field Application Scientist (FAS) to facilitate seamless implementation of instruments, kits and/or other products manufactured or distributed by EUROIMMUN US, including their integrated companies of Oxford Immunotec (OI) and Immunodiagnostic Systems (IDS).
Excellent technical and communication skills are required for the FAS to positively interact with customers and company personnel. Successful candidates will be self-starters, who can independently manage their time and schedules; possess basic business acumen and effectively communicate skills at all levels within laboratories.
Position Responsibilities includes but are not limited to:
- Develop and maintain a working knowledge of instrumentation, products, and techniques manufactured and/or distributed by EUROIMMUN US.
- Successfully complete assigned implementation milestones to meet adherence of project timelines.
- Coordinate with Field Service and assist, if necessary, with instrument installations.
- Support, and where necessary lead, calls with customer during implementation and go live process.
- Assist with interface to customer's Laboratory Information System.
- Conduct product demonstrations, training sessions, and workshops for customers to showcase the features and capabilities of EUROIMMUN products.
- Build and maintain relationships with customers by understanding their needs, providing technical solutions, and ensuring customer satisfaction.
- Collaborate with sales teams to provide technical support during the sales process, including pre-sales presentations and post-sales support.
- Document and share technical information, including customer feedback, product issues, and solutions, to ensure continuous improvement of products and services.
- Travel to customer sites, conferences, workshops, and seminars to provide on site support, presentations, and training.
- Contribute to the creation of technical documentation, application notes and educational materials to support customer's use of EUROIMMUN US products.
- Maintain weekly administrative duties, such as project updates, customer activities, travel expenses and quality requirements.
Basic Requirements:
- Bachelor's Degree
- 3+ years lab experience and familiarity with immunofluorescence, ELISA and/or chemiluminescence
- Must have a valid driver's license and a passport.
Preferred Requirements:
- A BS in Life Sciences, Biomedical engineering and/or technical discipline; or equivalent military training and experience, with emphasis on instrumentation and computers.
- Four or more years' experience as a field service representative, Lab MT, or related field preferred
- Technically proficient in running IVD assays and an understanding the basis for these assays
- Experience with LIS connectivity (HL7, ASTM) preferred
- Well-organized, able to function independently, with a minimum of supervision
- Comfortable in presenting training and information seminars to customers
- Customer-oriented and strong interpersonal skills
- Exhibits high level of critical thinking abilities
- Computer Skills: Microsoft Office (Word, Excel, and PowerPoint), experience with CRM software (preferably Salesforce) and Quality Management software.
- Willingness to travel up to 70% within the US. Occasional international travel may be required.
The pay range for this full-time position is a salary $72,000.00 - $85,000.00 USD Annually. This range reflects the minimum and maximum target for a new hire in this position. The pay offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.
#LI-MB1
What do we offer?
We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:
- Medical, Dental, and Vision Insurance Options
- Life and Disability Insurance
- Paid Time-Off
- Parental Benefits
- Compassionate Care Leave
- 401k with Company Match
- Employee Stock Purchase Plan
Learn more about Revvity's benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.
For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
About Revvity
At Revvity, “impossible” is inspiration, and "can't be done" is a call to action.
Revvity provides health science solutions, technologies, expertise and services that deliver complete workflows from discovery to development, and diagnosis to cure.
Revvity is revolutionizing what’s possible in healthcare, with specialized focus areas in translational multi-omics technologies, biomarker identification, imaging, prediction, screening, detection and diagnosis, informatics and more.
With more than $3 billion in revenue and over 11,000 employees, Revvity serves customers across pharmaceutical and biotech, diagnostic labs, academia and governments. It is part of the S&P 500 index and has customers in more than 190 countries.