Wells Fargo is seeking a Control Management Senior Manager supporting our Consumer Lending group.

This role is part of the Evidence Based Control Evaluation (EBCE) team that evaluates whether controls are well designed and operating effectively. Our approach is tailored based on Risk and Control Self-Assessment data, and it supports proactive risk management in alignment with the Risk Management Framework. We perform evidence-based control evaluations which involve sampling and inspecting evidence to assess the design and operating effectiveness of controls and whether they are mitigating their assigned risks.

We are looking for someone who brings prior control design and operating effectiveness assessment experience to the Front Line. A dynamic leader who has experience in building and managing teams, developing talent, and providing strong, proactive leadership. This role will manage a team of assessors that perform evidence-based control evaluations, and other activities as needed. Control evaluations generally include interviews with business partners, developing narratives based on the walkthroughs, determining the most appropriate testing methodologies, crafting specific test scripts, formally documenting results and evidence, and reporting on findings. The right candidate will be responsible for working closely with the Consumer EBCE Leader to drive the strategy and execution for evidence-based control evaluation within Consumer Lending to ensure proactive identification of control deficiencies and provide insight into emerging risks while operating in a very dynamic manner, connecting, and building relationships within Consumer Lending and its control partners. The role will also provide guidance, coaching, and feedback to control assessors, interact directly with senior business leaders, and prioritize multiple activities simultaneously under time-sensitive deliverables.

In this role, you will:

• Manage and mentor a team of Control Management Specialists/Sr Specialists and Officers in accomplishing goals and partner with the Consumer EBCE Leader to create a culture of excellence by proactively attracting, retaining, and developing a team of talented and diverse professionals.
• Lead control evaluation (testing) engagements, varying in complexity and risk level, to assess control effectiveness as prescribed by internal policies and guidance
• Maintain and execute the Consumer Evidenced-Based Control Evaluation Plan. Drive completion of control evaluation engagements on schedule.
• Oversee coordination of control evaluations and deliver strong quality assurance (QA) results, leveraging a broad understanding of best practices to minimize fail rates and ensure that thematic concerns are escalated.
• Guide the development, maintenance, and execution of control evaluation techniques to ensure policy and procedural adherence.
• Confirm control deficiencies discovered during the control evaluation are accurate and properly documented, reported, escalated, and resolved. Assess, document, and communicate emerging risks, themes and identified control deficiencies to management and risk partners in a timely manner.
• Foster strong relationships with team, collaborate effectively, and partner with multiple leaders
• Coordinate with Audit, Independent Testing & Validation, COSO and possibly regulators on risk related topics.
• Interface internally with the control team and line of business leadership.
• Leverage knowledge of industry standards and best practices around control evaluations (i.e. control testing) and risk management processes.
• Work closely with the Central EBCE Program Office and other EBCE teams to promote a strong risk culture and ensure that any Consumer-specific needs are escalated.

Required Qualifications:

• 6+ years of Risk Management or Business Controls experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of Management experience

Desired Qualifications:

• Strong control evaluation/testing and/or Audit experience: Experience in assessing risk, drafting, and executing test scripts, identifying gaps between controls and in control execution, assessing issues and trends, and influencing change
• Strong risk and control fundamentals
• Comprehensive understanding of risk types, methodologies, and frameworks for evaluating or testing controls and assessing results, conducting research, and identifying control deficiencies.
• Comprehensive understanding of operational risk management in the financial services industry, including experience in RCSA
• Experience developing constructive partnerships and collaborating with other business and functional areas
• Ability to develop and negotiate solutions to issues with partners, including escalations as needed
• Ability to influence and consult strategically across a large organization and with various levels of leadership/stakeholders
• Ability to prioritize competing priorities, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to take on a high level of responsibility, initiative, and accountability
• Outstanding problem solving and decision-making skills
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy
• Ability to synthesize data from a variety of sources and deliver results quickly
• Advanced experience with Microsoft Word, Excel, Power Point, SharePoint
• Risk Management Certifications (i.e., CIA, CISA, CRCM, CPA, etc.)
• A BS/BA degree or higher

Job Expectations:

• Ability to work onsite at one of the locations listed below three days a week. Relocation assistance is not available.

Office Locations:

• Charlotte, North Carolina
• Chandler, Arizona
• Irving, Texas
• Minneapolis, Minnesota
• West Des Moines, Iowa
• Wilmington, Delaware

Base Salary Range:

• $144,400-300,000.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

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