Job Description
Join a Fast-Growing Consumer Rights Law Firm That Uses Technology to Fight for Consumers
We help consumers dealing with debt-collection harassment, inaccurate credit reporting, robocalls, and unfair or deceptive business practices. Our mission is simple: protect everyday people and hold companies accountable when they break the law.
We are looking for an experienced Consumer Rights Paralegal who understands the fast-paced nature of consumer litigation and enjoys speaking with clients, investigating claims, and preparing high-quality draft complaints for attorney review.
This is a great opportunity for someone who wants meaningful work, strong systems and technology, and a collaborative team environment where your contributions matter.
Benefits and Perks
- Medical, dental, and vision
- STD, LTD, and life insurance
- 401(k) with a 4% match
- 15 days of PTO per year
- 12+ days off for federal holidays
60,000 + bonuses
Responsibilities:
What You'll Do
- Conduct detailed interviews with potential clients
- Review documents, credit reports, collection letters, and account histories
- Identify potential violations under consumer protection laws
- Draft complaints and supporting documents for attorney review
- Communicate with clients regarding case updates and needed documentation
- Organize and maintain electronic case files in our case management system
- Assist attorneys with litigation support and case preparation
Qualifications:
Preferred Experience
- Prior experience handling consumer rights matters involving: Fair Debt Collection Practices Act (FDCPA); Fair Credit Reporting Act (FCRA); and Unfair and Deceptive Business Practices claims
- Experience drafting complaints and legal documents
- Strong interviewing and client communication skills
- Ability to work independently while managing a high-volume caseload
- Strong attention to detail and organizational skills
- Comfortable learning and using legal technology and AI tools
About Company
We combine aggressive representation with exceptional client experience and cutting-edge technology to help clients through some of the hardest moments of their lives.
We are deeply focused on:
- Client experience
- Innovation and automation
- Fast communication and responsiveness
- Accountability and measurable performance
- EOS-driven leadership and team development
- Building a positive, no-drama, high-trust culture
Core Values:
- People, First: We believe that when we lead with empathy, we build trust that fuels everything else.
- Results Matter: We believe that excellence is a habit-one built by doing the small things right, every time.
- Kill with Kindness: We don't just see problems-we read people, emotions, and environments. We bring calm, clarity, and connection wherever we go.
In 2025, we signed up 975 new cases, settled over $17 million in cases, and donated 2,700 backpacks, 300 winter coats, 500 winter hats, and 500 pairs of winter gloves. We are exceeding these numbers in 2026.
#WHLAW2Compensation details: 60000-60000 Yearly Salary
PIb1c1bb8e976a-29448-40711627
Join a Fast-Growing Consumer Rights Law Firm That Uses Technology to Fight for Consumers
We help consumers dealing with debt-collection harassment, inaccurate credit reporting, robocalls, and unfair or deceptive business practices. Our mission is simple: protect everyday people and hold companies accountable when they break the law.
We are looking for an experienced Consumer Rights Paralegal who understands the fast-paced nature of consumer litigation and enjoys speaking with clients, investigating claims, and preparing high-quality draft complaints for attorney review.
This is a great opportunity for someone who wants meaningful work, strong systems and technology, and a collaborative team environment where your contributions matter.
Benefits and Perks
- Medical, dental, and vision
- STD, LTD, and life insurance
- 401(k) with a 4% match
- 15 days of PTO per year
- 12+ days off for federal holidays
60,000 + bonuses
Responsibilities:
What You'll Do
- Conduct detailed interviews with potential clients
- Review documents, credit reports, collection letters, and account histories
- Identify potential violations under consumer protection laws
- Draft complaints and supporting documents for attorney review
- Communicate with clients regarding case updates and needed documentation
- Organize and maintain electronic case files in our case management system
- Assist attorneys with litigation support and case preparation
Qualifications:
Preferred Experience
- Prior experience handling consumer rights matters involving: Fair Debt Collection Practices Act (FDCPA); Fair Credit Reporting Act (FCRA); and Unfair and Deceptive Business Practices claims
- Experience drafting complaints and legal documents
- Strong interviewing and client communication skills
- Ability to work independently while managing a high-volume caseload
- Strong attention to detail and organizational skills
- Comfortable learning and using legal technology and AI tools
About Company
We combine aggressive representation with exceptional client experience and cutting-edge technology to help clients through some of the hardest moments of their lives.
We are deeply focused on:
- Client experience
- Innovation and automation
- Fast communication and responsiveness
- Accountability and measurable performance
- EOS-driven leadership and team development
- Building a positive, no-drama, high-trust culture
Core Values:
- People, First: We believe that when we lead with empathy, we build trust that fuels everything else.
- Results Matter: We believe that excellence is a habit-one built by doing the small things right, every time.
- Kill with Kindness: We don't just see problems-we read people, emotions, and environments. We bring calm, clarity, and connection wherever we go.
In 2025, we signed up 975 new cases, settled over $17 million in cases, and donated 2,700 backpacks, 300 winter coats, 500 winter hats, and 500 pairs of winter gloves. We are exceeding these numbers in 2026.
#WHLAW2Compensation details: 60000-60000 Yearly Salary
PIb1c1bb8e976a-29448-40711627