Mastercard
For nearly 50 years, we've been using our technology and expertise to make payments safer, simpler and smarter.
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About Mastercard

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Our Vision: A World Beyond Cash™  

Our Mission: Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart.

Priceless Possibilities

Life at Mastercard

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At Mastercard, we thrive on innovation so we can change the way the world pays and gets paid. This commitment has allowed us to attract and retain employees who like to work in a creative, challenging environment.

Our dedication to cultivating an environment for all employees that respects their individual strengths, views and experiences is our foundation. We aim to promote increased engagement, which naturally leads to greater innovation and productivity.

Our Global Diversity Office provides a framework that supports business processes and procedures by considering, integrating and leveraging diversity globally.

Opportunities at Mastercard

Senior Engineer - BizOps Site Reliability Engineer
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleSenior Engineer - BizOps Site Reliability EngineerThe Enterprise Data Solutions BizOps team is looking for a Site Reliability Engineer who can help us solve problems and play a key role in our daily operations.- Are you a born problem solver who loves to figure out how something works?- Are you a CI/CD geek who loves all things automation?- Do you have a low tolerance for manual work and look to automate everything you can?Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.Responsibilities--------------------------Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement.Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concernsSupport services before they go live through activities such as system design consulting, capacity planning and launch reviews.Maintain services once they are live by measuring and monitoring availability, latency and overall system health.Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.Practice sustainable incident response and blameless postmortems.Take a holistic approach to problem solving, by connecting the dots during a production event thru the varioustechnology stack that makes up the platform, to optimize mean time to recoverWork with a global team spread across tech hubs in multiple geographies and time zonesMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Senior Engineer - BizOps Site Reliability Engineer
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleSenior Engineer - BizOps Site Reliability EngineerThe Enterprise Data Solutions BizOps team is looking for a Site Reliability Engineer who can help us solve problems and play a key role in our daily operations.- Are you a born problem solver who loves to figure out how something works?- Are you a CI/CD geek who loves all things automation?- Do you have a low tolerance for manual work and look to automate everything you can?Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.Responsibilities--------------------------Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement.Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concernsSupport services before they go live through activities such as system design consulting, capacity planning and launch reviews.Maintain services once they are live by measuring and monitoring availability, latency and overall system health.Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.Practice sustainable incident response and blameless postmortems.Take a holistic approach to problem solving, by connecting the dots during a production event thru the varioustechnology stack that makes up the platform, to optimize mean time to recoverWork with a global team spread across tech hubs in multiple geographies and time zonesMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director of Communications
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector of CommunicationsOverviewThe Operations & Technology Director of Communications is responsible for effectively communicating to internal and external audiences the thought leadership and innovation coming out of Mastercard's NYC tech hub and beyond. Role* Works with O&T senior leaders and subject matter experts, particularly in the NYC tech hub, to promote Mastercard's technology innovation and strategy to employees, customers, consumers and the market.* Partners with O&T leaders to inspire, educate and transform employee culture via creative and strategic communications.* Collaborates with O&T and WW communications teams to develop and hone messaging and media strategies.* Works closely with executives to assess business goals and corresponding communications needs; provide strategic communications counsel; facilitate messaging and training; and develop & present creative, engaging and results-oriented communications plans.* Builds and implements speakers' bureaus for multiple thought leaders within the O&T tech hub, including calendars, conference/event placement, presentations, speeches, podcasts and videos.* Preps subject matter experts for media interviews, speaking opportunities and presentations.* Creates and manages multiple communications campaigns from start to finish * Plans and coordinates internal and external communications with regions and other tech hubs across the globe, working collaboratively with communications professionals in various regions, divisions, locations and time zones.* Manages PR, video, and creative agencies to plan events, sponsorships, media campaigns/tours, and meetings.* Translates technology language into digestible content for employees and external audiencesAll About YouExceptional written and oral communication skillsAbility to work with senior executives and uphold and represent Worldwide Communications standardsDeep knowledge of and experience working with business and technology mediaExperience translating business strategy into creative, engaging communications that meet business objectives and drive quantifiable resultsTrack record leveraging a broad range of digital media to engage multiple audiencesSuperior teamwork and collaboration skillsAbility to coordinate and manage cross-functional projectsAbility to multitask and manage multiple priorities in a fast-paced work environmentEducation and Experience RequirementsBachelor's degree in public relations, journalism, or a related degreePrevious experience in public relations, media relations and employee communications in an agency and/or corporate settingMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director of Communications
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector of CommunicationsOverviewThe Operations & Technology Director of Communications is responsible for effectively communicating to internal and external audiences the thought leadership and innovation coming out of Mastercard's NYC tech hub and beyond. Role* Works with O&T senior leaders and subject matter experts, particularly in the NYC tech hub, to promote Mastercard's technology innovation and strategy to employees, customers, consumers and the market.* Partners with O&T leaders to inspire, educate and transform employee culture via creative and strategic communications.* Collaborates with O&T and WW communications teams to develop and hone messaging and media strategies.* Works closely with executives to assess business goals and corresponding communications needs; provide strategic communications counsel; facilitate messaging and training; and develop & present creative, engaging and results-oriented communications plans.* Builds and implements speakers' bureaus for multiple thought leaders within the O&T tech hub, including calendars, conference/event placement, presentations, speeches, podcasts and videos.* Preps subject matter experts for media interviews, speaking opportunities and presentations.* Creates and manages multiple communications campaigns from start to finish * Plans and coordinates internal and external communications with regions and other tech hubs across the globe, working collaboratively with communications professionals in various regions, divisions, locations and time zones.* Manages PR, video, and creative agencies to plan events, sponsorships, media campaigns/tours, and meetings.* Translates technology language into digestible content for employees and external audiencesAll About YouExceptional written and oral communication skillsAbility to work with senior executives and uphold and represent Worldwide Communications standardsDeep knowledge of and experience working with business and technology mediaExperience translating business strategy into creative, engaging communications that meet business objectives and drive quantifiable resultsTrack record leveraging a broad range of digital media to engage multiple audiencesSuperior teamwork and collaboration skillsAbility to coordinate and manage cross-functional projectsAbility to multitask and manage multiple priorities in a fast-paced work environmentEducation and Experience RequirementsBachelor's degree in public relations, journalism, or a related degreePrevious experience in public relations, media relations and employee communications in an agency and/or corporate settingMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Manager, Global Research & Insights
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleManager, Global Research & InsightsOverview:The Manager, Global Research & Insights will act as a strategic partner to our global product development and product marketing teams, providing insight-driven thought leadership to drive strategy and innovation The successful candidate will be adept at uncovering insights, driving them into the business, able to advocate for their recommendations and successfully influence critical business decisions.Role* Partner with the Global Product and Marketing Teams to drive strategy and innovation through consumer and customer insights* Proactively provide thought leadership to influence stakeholders in order to make the appropriate business decision through the lenses of consumer, customer and business goals/priorities.* Develop research plan based on identifying key business questions and knowledge gaps* A clear communicator, able to deliver findings in an engaging, fresh and impactful manner, cutting through the complex to tell a simple, compelling narrative* Source and synthesize information and data points, and translate them into actionable insights and business recommendations * Source and execute complex primary research projects with collaboration of research partners in order to address business questions.* Manage research project from start to finish- translate business questions in to research plan; source appropriate research partner; develop questionnaire, data & analysis plan; write report/presentation and communicate to key stakeholders* Manage research agencies to successful and timely project delivery, managing within budget* Analyze consumer and market trends to understand key perceptions, motivations and drivers of consumer/customer/market dynamics.All About You* Previous experience in a strategic insights/planning role* Minimum Bachelor's Degree. Advanced Degree preferred* Client-side work in CPG preferred* Experience in payments/financial industry a plus but not required* An analytical mindset, with a passion for deconstructing and reframing questions and an ability to distill disparate datasets into clear & meaningful recommendations* Consultative abilities, strong problem solving, analytical & quantitative skills. Ability to integrate intelligence sources and connect the dots to arrive at a conclusion/hypotheses/story/the solution.* A deep understanding of how to turn insights into action and impact the commercial agenda* Ability to connect research insights with consumer/market trends to develop hypotheses around results/next steps. * Strong data packaging and storytelling skills. * Successfully delivered presentations to internal leadership or external stakeholders* Ability to work independently in designing & managing research - both qualitative and quantitative * Experience across a broad range of market research techniques and analytical techniques * Advanced Excel & PowerPoint skills, SPSS skills.* A team player, who thrives on working collaboratively, inspiring others and bringing out the best in the wider team* Extensive experience working with internal colleagues across functions and job families* Equally comfortable contributing and influencing in group or individual assignments. * High energy, enthusiastic and passionate about getting to the insight.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Manager, Global Research & Insights
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleManager, Global Research & InsightsOverview:The Manager, Global Research & Insights will act as a strategic partner to our global product development and product marketing teams, providing insight-driven thought leadership to drive strategy and innovation The successful candidate will be adept at uncovering insights, driving them into the business, able to advocate for their recommendations and successfully influence critical business decisions.Role* Partner with the Global Product and Marketing Teams to drive strategy and innovation through consumer and customer insights* Proactively provide thought leadership to influence stakeholders in order to make the appropriate business decision through the lenses of consumer, customer and business goals/priorities.* Develop research plan based on identifying key business questions and knowledge gaps* A clear communicator, able to deliver findings in an engaging, fresh and impactful manner, cutting through the complex to tell a simple, compelling narrative* Source and synthesize information and data points, and translate them into actionable insights and business recommendations * Source and execute complex primary research projects with collaboration of research partners in order to address business questions.* Manage research project from start to finish- translate business questions in to research plan; source appropriate research partner; develop questionnaire, data & analysis plan; write report/presentation and communicate to key stakeholders* Manage research agencies to successful and timely project delivery, managing within budget* Analyze consumer and market trends to understand key perceptions, motivations and drivers of consumer/customer/market dynamics.All About You* Previous experience in a strategic insights/planning role* Minimum Bachelor's Degree. Advanced Degree preferred* Client-side work in CPG preferred* Experience in payments/financial industry a plus but not required* An analytical mindset, with a passion for deconstructing and reframing questions and an ability to distill disparate datasets into clear & meaningful recommendations* Consultative abilities, strong problem solving, analytical & quantitative skills. Ability to integrate intelligence sources and connect the dots to arrive at a conclusion/hypotheses/story/the solution.* A deep understanding of how to turn insights into action and impact the commercial agenda* Ability to connect research insights with consumer/market trends to develop hypotheses around results/next steps. * Strong data packaging and storytelling skills. * Successfully delivered presentations to internal leadership or external stakeholders* Ability to work independently in designing & managing research - both qualitative and quantitative * Experience across a broad range of market research techniques and analytical techniques * Advanced Excel & PowerPoint skills, SPSS skills.* A team player, who thrives on working collaboratively, inspiring others and bringing out the best in the wider team* Extensive experience working with internal colleagues across functions and job families* Equally comfortable contributing and influencing in group or individual assignments. * High energy, enthusiastic and passionate about getting to the insight.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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