Centene Corporation
We provide high-quality, culturally-sensitive healthcare coverage and services to millions of people across the United States.
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Working With Us

We’re Centene. And we're making a big difference. We're using innovative thinking and new ideas to help cover the uninsured and underinsured. We're taking brand new approaches to helping our neighbors in our communities. We're anything but ordinary. And we're looking for people unlike anyone else - people like you.

Diversity

At Centene, we are committed to transforming the health of our communities, one person at a time. Our success comes from our most important asset, our employees. Named a Best Place to Work for Disability Inclusion by the US Business Leadership Network and American Association of People with Disabilities, Centene is proud of our diverse team and inclusive environment.

Social Responsibility

  • Centene ranked #27 in Fortune’s 100 Fastest Growing Companies
  • Centene ranked #19 in Fortune's Change the World List
  • Centene ranked #36 in Forbes' Global 2000: Growth Champions
  • Centene was one of 20 companies selected for a Perfect 100 on LGBTQ Inclusivity

Career Opportunities

Account Manager
ProfessionalPosition Purpose: Manage and maintain assigned account and client relationships and service responsibilities, including implementations, relationship building, monitoring contract compliance, and ensuring performance guarantees and general customer service to all accounts.Manage and maintain assigned account and client relationships and service responsibilitiesAssist in the project management of all contract implementations and in the establishment of strong account relationships while ensuring a smooth transition of services for members Provide training to clients on the use and function of the products and servicesCoordinate the design, development and rollout of product enhancements and related projects as requested by clients Complete regularly scheduled site visits, conference calls and vendor delegation meetings with all accounts Act as liaison between all contracts and company operating departments on Account Management issues Coordinate with the Quality Improvement department the tracking of all account related complaints/concerns and ensure timely follow-up, including resolution with all appropriate operations and/or corporate staff Work with staff to resolve problems or complaints identified by accounts and manage account issues to closure Assist the Director of Quality and Compliance & CEO in the development and completion of Account Corrective Action Plans Support sales and business development opportunities and assist in the development of RFP's and expansion of new business Translate ideas and client requests into actionable items for the operations, call center or product development team to enhance service delivery or new product offerings Provide support and strategic business insight about products and services to management, peers and clientsAssist the Director of Quality and Compliance & CEO with monitoring and tracking legislative or regulatory changes and issues for all states of operation Ability to travel
Account Manager
ProfessionalPosition Purpose: Manage and maintain assigned account and client relationships and service responsibilities, including implementations, relationship building, monitoring contract compliance, and ensuring performance guarantees and general customer service to all accounts.Manage and maintain assigned account and client relationships and service responsibilitiesAssist in the project management of all contract implementations and in the establishment of strong account relationships while ensuring a smooth transition of services for members Provide training to clients on the use and function of the products and servicesCoordinate the design, development and rollout of product enhancements and related projects as requested by clients Complete regularly scheduled site visits, conference calls and vendor delegation meetings with all accounts Act as liaison between all contracts and company operating departments on Account Management issues Coordinate with the Quality Improvement department the tracking of all account related complaints/concerns and ensure timely follow-up, including resolution with all appropriate operations and/or corporate staff Work with staff to resolve problems or complaints identified by accounts and manage account issues to closure Assist the Director of Quality and Compliance & CEO in the development and completion of Account Corrective Action Plans Support sales and business development opportunities and assist in the development of RFP's and expansion of new business Translate ideas and client requests into actionable items for the operations, call center or product development team to enhance service delivery or new product offerings Provide support and strategic business insight about products and services to management, peers and clientsAssist the Director of Quality and Compliance & CEO with monitoring and tracking legislative or regulatory changes and issues for all states of operation Ability to travel
Behavioral Case Manager
ProfessionalPosition Purpose: Perform duties related to the day to day operations of the Integrated Case Management functions to include working with members identified as high risk to identify needs and goals to achieve empowerment and improved quality of life for both behavioral and physical health issues. Assess members' current functional level and, in collaboration with the member, develop and monitor the Case Management Care Plan, monitor quality of care; assisting with discharge planning, participating in special clinical projects and communicate with departmental and plan administrative staff to facilitate daily operations of the Integrated Case Management functions. Collaborate with both medical and behavioral providers to ensure optimal care for members.Work telephonically with patients identified as high risk, for both behavioral and physical health issues, and their providers to identify needs, set goals and implement action steps towards achieving goals. Empower patients to help them improve their quality of life and ensure an integrated approach to address complex issues.Understand and comply with NCQA guidelines and HEDIS measures.Comply with established referral, pre-certification and authorization policies, procedures and processes by related Medical Management staff.
Behavioral Case Manager
ProfessionalPosition Purpose: Perform duties related to the day to day operations of the Integrated Case Management functions to include working with members identified as high risk to identify needs and goals to achieve empowerment and improved quality of life for both behavioral and physical health issues. Assess members' current functional level and, in collaboration with the member, develop and monitor the Case Management Care Plan, monitor quality of care; assisting with discharge planning, participating in special clinical projects and communicate with departmental and plan administrative staff to facilitate daily operations of the Integrated Case Management functions. Collaborate with both medical and behavioral providers to ensure optimal care for members.Work telephonically with patients identified as high risk, for both behavioral and physical health issues, and their providers to identify needs, set goals and implement action steps towards achieving goals. Empower patients to help them improve their quality of life and ensure an integrated approach to address complex issues.Understand and comply with NCQA guidelines and HEDIS measures.Comply with established referral, pre-certification and authorization policies, procedures and processes by related Medical Management staff.
Enrollment Processor I
HourlyPosition Purpose: Responsible for maintaining internal computer systems enrollment and membership records related to the qualifications for coverage under the contract or agreement. Respond to internal and external inquiries regarding eligibility/enrollment and maintain membership records.Oversee data integrity of member enrollment records and remittance files transmitted from the stateProvide timely, efficient support for the eligibility load process while coordinating with corporate IS department to resolve issues that arise during the processProvide research to correct errors in membership and Primary Care Physician data output within the provider information systemComplete monthly reconciliation process of remittance files by resolving discrepancies in reportGenerate internal ad-hoc reports and analysis as needed
Enrollment Processor I
HourlyPosition Purpose: Responsible for maintaining internal computer systems enrollment and membership records related to the qualifications for coverage under the contract or agreement. Respond to internal and external inquiries regarding eligibility/enrollment and maintain membership records.Oversee data integrity of member enrollment records and remittance files transmitted from the stateProvide timely, efficient support for the eligibility load process while coordinating with corporate IS department to resolve issues that arise during the processProvide research to correct errors in membership and Primary Care Physician data output within the provider information systemComplete monthly reconciliation process of remittance files by resolving discrepancies in reportGenerate internal ad-hoc reports and analysis as needed
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