Centene Corporation
We provide high-quality, culturally-sensitive healthcare coverage and services to millions of people across the United States.
Header_108946_centene_670x139

Working With Us

We’re Centene. And we're making a big difference. We're using innovative thinking and new ideas to help cover the uninsured and underinsured. We're taking brand new approaches to helping our neighbors in our communities. We're anything but ordinary. And we're looking for people unlike anyone else - people like you.

Diversity

At Centene, we are committed to transforming the health of our communities, one person at a time. Our success comes from our most important asset, our employees. Named a Best Place to Work for Disability Inclusion by the US Business Leadership Network and American Association of People with Disabilities, Centene is proud of our diverse team and inclusive environment.

Social Responsibility

  • Centene ranked #27 in Fortune’s 100 Fastest Growing Companies
  • Centene ranked #19 in Fortune's Change the World List
  • Centene ranked #36 in Forbes' Global 2000: Growth Champions
  • Centene was one of 20 companies selected for a Perfect 100 on LGBTQ Inclusivity

Career Opportunities

Customer Service Representative I
HourlyPosition Purpose: Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner. Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website registration and navigation Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application Process written customer correspondence and provide the appropriate level of timely follow up May coordinate member transportation and make referrals to other departments as appropriate Maintain performance and quality standards based on established call center metrics including turn-around timesFoundation Care:Ensure pharmacy orders and invoices are distributed appropriately to patients and physicians; input patient information into Customer Relationship Management application (CRM) and manage patient billing services Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations team for claim adjustment Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement and call reductionEducation/Experience: High school diploma or equivalent. 1+ years of call center customer service experience, or 2+ years of customer service experience, preferably in a healthcare or insurance environment. Depending on the state, bi-lingual may be preferred.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Customer Service Representative I
HourlyPosition Purpose: Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner. Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website registration and navigation Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application Process written customer correspondence and provide the appropriate level of timely follow up May coordinate member transportation and make referrals to other departments as appropriate Maintain performance and quality standards based on established call center metrics including turn-around timesFoundation Care:Ensure pharmacy orders and invoices are distributed appropriately to patients and physicians; input patient information into Customer Relationship Management application (CRM) and manage patient billing services Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations team for claim adjustment Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement and call reductionEducation/Experience: High school diploma or equivalent. 1+ years of call center customer service experience, or 2+ years of customer service experience, preferably in a healthcare or insurance environment. Depending on the state, bi-lingual may be preferred.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Chief Operating Officer - Medicare
Professionalto confirm we are meeting CMS requirements around Call center, A&G processing, etc.Education/Experience:Bachelor's degree in Business, Health Care Administration, Public Administration or related field. Master's degree preferred.5+ years of experience in a top management position in the government or healthcare industry working on contract acquisition and operations management.Extensive experience in contracting and strategic planning and development.Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff.Preferred experience:Medicare Managed CareOperational ExcellenceSix Sigma/LeanChange ManagementClaims ProcessingAppeals & GrievancesCall CenterCentene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Chief Operating Officer - Medicare
Professionalto confirm we are meeting CMS requirements around Call center, A&G processing, etc.Education/Experience:Bachelor's degree in Business, Health Care Administration, Public Administration or related field. Master's degree preferred.5+ years of experience in a top management position in the government or healthcare industry working on contract acquisition and operations management.Extensive experience in contracting and strategic planning and development.Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff.Preferred experience:Medicare Managed CareOperational ExcellenceSix Sigma/LeanChange ManagementClaims ProcessingAppeals & GrievancesCall CenterCentene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Manager, Finance
ProfessionalPosition Purpose: Oversee the maintenance of accurate financial records, including preparing monthly financial reports and various analytical reports.Develop and analyze complex financial and statistical reports related to quality, cost and effectiveness of healthcare services Prepare budget and forecast and analyze financial results related to expectations Manage the month end, quarter end, and year end closing process and oversee the completion of financial statements and supporting analysis Provide financial and business analysis based on information from various sources and financial reportsPresent results of analysis and recommend appropriate actions to senior management May oversee the Capitation payments and premium billing processEducation/Experience: Bachelor's degree in Accounting, Finance, or equivalent experience. 4+ years of accounting, financial analysis or finance related experience. Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing the performance of staff. Experience in public accounting, operations, financial analysis, information systems and health care or insurance preferred. License/Certification: CPA preferred.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Manager, Finance
ProfessionalPosition Purpose: Oversee the maintenance of accurate financial records, including preparing monthly financial reports and various analytical reports.Develop and analyze complex financial and statistical reports related to quality, cost and effectiveness of healthcare services Prepare budget and forecast and analyze financial results related to expectations Manage the month end, quarter end, and year end closing process and oversee the completion of financial statements and supporting analysis Provide financial and business analysis based on information from various sources and financial reportsPresent results of analysis and recommend appropriate actions to senior management May oversee the Capitation payments and premium billing processEducation/Experience: Bachelor's degree in Accounting, Finance, or equivalent experience. 4+ years of accounting, financial analysis or finance related experience. Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing the performance of staff. Experience in public accounting, operations, financial analysis, information systems and health care or insurance preferred. License/Certification: CPA preferred.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
See More